Wuxi Jingpai Machinery Co., Ltd is a professional manufacturer of complete equipment for cosmetics, pharmacy, food and chemicals based in Wuxi, China. We are a high-tech company which is engaged in the design, manufacture, sales, services and marketing promotion of packing and mixing machines globally.
All machines are designed to meet customers specific requirements (GMP for pharmacy factory) and can work smartly and smoothly at customer's site. We have creative design team to come up with the newest technology at times. Our products own ISO9001 qualification system and CE certificate.
<1> What should I do if we are not able to operate the machine when we receive it? Operation manual and video demonstration sent along with the machine to give instructions. Besides, we have professional after-sale group to customer's site to solve any problems.
<2> How could I get the spares on machines? We will send extra sets of spares and accessories (such as sensors, heating bars, gaskets, O rings, coding letters). Non-artificial damaged spares will be sent freely and shipping free during 1 year’s warranty.
<3> How can I ensure that I get high-quality machine? As a manufacturer, we have a strict supervision and control of every manufacturing step from raw materials purchasing, brands choosing to parts processing, assembling and testing.
<4> Is there any insurance to guarantee I will get the right machine I pay for? We are an on-site check supplier from Alibaba. Trade Assurance provides quality protection, on-time shipment protection and 100% safe payment protection.